MORE FEATURES

• Through the Lexus Link+ app you can check the latest location of your Lexus vehicle. Based on the model of your Lexus vehicle, the location is retrieved based on the last geolocation data point received from your Lexus vehicle at the time you last switched off the ignition of your Lexus vehicle or live location.
• You can navigate to your car with a support of other map/navigation applications (such as, Apple Maps, Google Maps, etc.) or share location of your car via one of the installed messenger or email.

• For eligible models equipped with a Lexus Smart Connect multimedia system, you can design your journey as you wish in the Lexus Link+ app and then send it to your Lexus vehicle. You can set home and work as well as other “Favourite” destinations via Lexus Link+ application. Note: in order to receive the destination it is required to activate “Smart Services” in the subscription centre in your Lexus Link+ application. Additional information on the connection and operation of your in-car navigation unit is available in the user manual of your Lexus vehicle.

• You can consult through the Lexus Link+ app records of your driving style / behaviour based on geolocation data, gyro- and G-sensors, mileage, fuel / consumption data. Those records will be made available per trip. In the Driving Analytics you can see events such as, for example, hard braking, hard acceleration and constant speed with their time and location for a period of 12 months.

• Based on your Lexus vehicle’s mileage data, we will display on the app screen a timer (also called slider) showing when your next maintenance is due. You will be able to check your service history and to set an appointment with your dealer. We recommend that you identify your preferred dealer through your My Lexus account. 
• You remain responsible to present your Lexus vehicle for maintenance or servicing at the required intervals. The fact that we provide this service does not release you from that responsibility.

• Depending on the connected car device which your Lexus vehicle is equipped with, the Lexus Link+ app may alert you on certain warning signals that were displayed in your Lexus vehicle. These warning signals mirror, but do not replace, the warning lights displayed in your Lexus vehicle’s dashboard / combi-meter. You remain as a driver at all times responsible to act on the warning lights in your Lexus vehicle.
• These warning signals will be communicated to the Lexus network to provide you with support and to assist you if a repair is needed. Through the consent given to Lexus and Lexus Link+ app, you will be given the possibility to decide whether you would like to be contacted or not. Please note that Lexus and the Lexus Network does not offer any guarantee as to contact you proactively in case of a Warning Light, as this service depends greatly on your region, availability and coverage. In case of a Warning alert, please always follow the instructions in the Owner Manual for specific guidance.

• Depending on the connected car device which your Lexus vehicle is equipped with, the Lexus Link+ app will display the level of fuel available in the tank of your Lexus vehicle. The remaining fuel level is expressed in percentage of the total fuel capacity. The indicated fuel level is based on the last fuel gauge sensor data received from your Lexus vehicle at the time you last switched off the ignition. As a result, there might be a discrepancy between the fuel level indicated on the Lexus Link+ app and the fuel level indicated on the instrument panel of your Lexus vehicle. Marginal discrepancy could also occur, depending on the environment your Lexus vehicle is parked in (for example outside temperature, declivity…). You should always refer to the indication of the fuel gauge on the instrument panel of your Lexus vehicle, and Lexus does not accept any responsibility in case of incomplete or inaccurate information shown in the Lexus Link+ app.

• This service will allow you to consult through the Lexus Link+ app records of your hybrid drive performance based on key hybrid indicators (EV time and hybrid driver score).
• Those records will be made available per trip. Each trip is mapped highlighting your EV drive as well as behaviour events (acceleration, braking and constant speed) which are linked to a contextualized coaching to help you to reduce your fuel consumption. You can also access your aggregated data and easily track the evolution of your hybrid drive performance over time.

Depending on the connected car device your Lexus vehicle is equipped with, the Lexus Link+ will display the battery level and remaining range of your plug-in hybrid or your electric vehicle.

The remaining range is indicated in km but might differ from the range displayed in the car. Always refer to the indication of the battery on the instrument panel of your Lexus vehicle.

Lexus does not accept any responsibility in case of incomplete or inaccurate information shown in the Lexus Link+ app. Additionally, this service allows you to remotely schedule a charging session for your car.

Depending on the connected car device your Lexus vehicle is equipped with, you will be able to remotely pre-heat or pre-cool your vehicle via the Lexus Link+ app. Based on your vehicle model, you may also be able to remotely set a desired temperature, start the defroster of your front or rear windshield, as well as set one or multiple schedule(s) for pre-heating or cooling of your car.

When using the Remote Control services, please ensure that:-

• The vehicle is fully immobilised, and you have checked the safety of the vehicle’s surroundings. Make sure there are no people or animals inside the vehicle.
• Do not operate the system if the bonnet is open or when the vehicle is parked indoors without ventilation.
• Use this service only when necessary. Please be respectful of the environment and minimise any excessive noise or air pollution.
• Preconditions:
  • *Doors locked
  • *Hood closed
  • *Windows closed
  • *Key not detected inside
• If the vehicle is equipped with an after sales remote immobilizer the engine won't start therefore Remote A/C will not work. 
• Idle: If the vehicle was idle for over 9 days the user might be required to do a push to start from inside the vehicle. The onboard system automatically go to sleep to protect the 12V battery.
• On PHEV and BEV remote climate won't start in temperature lower than -10°C. 

Remote climate will run for 20 minutes in between one ignition OFF and ON cycle. Please always respect the local and national laws, which could restrict the use of these services in your area (for example: some municipalities and natural parks).

Through the Lexus Link+ app you can instantly check the status of your vehicle. Depending on the connected car device your Lexus vehicle is equipped with, the Lexus Link+ app will display the different statuses of your vehicle’s doors, windows, sunroof, boot, lights, as well as the Smart Key being left inside the car.

You may receive a push notification 4 minutes after the ignition is turned off. This is to inform you if anything is out of the ordinary regarding the status of the car (the push notification function must be enabled in your smartphone settings and in app notification settings). You may receive one or multiple of the following notifications:

• Windows open (one or multiple windows are open)
• Doors unlocked or opened (if any of the doors are unlocked or opened)
• Sliding roof open (if the sliding roof is open)
• Lights on (if head lamps or tail lamps are still on)
• Rear seat reminder (if back door opening was not detected after engine off)
  

Depending on the connected car device your Lexus vehicle is equipped with, you can remotely lock or unlock your vehicle through the Lexus Link+ app with just a few clicks.

Please note that you will not be able to lock the car if:

• Any of the doors are open
• Smart Key is inside the car
• Car Alarm is set
• Car was locked with key

In all of these cases, attempting to unlock the doors will fail and an error message will be shown.

When using the lock feature, please make sure no children, vulnerable people or pets are locked inside the car unattended. Any of these left inside of a hot vehicle may suffer heatstroke, dehydration or hypothermia, which could result in death or serious injury. Lexus will not be held liable for any material loss, damage or accidents while this vehicle is locked. The user assumes all risks and liability from locking this vehicle.

When using the unlock feature, please be aware that this could potentially lead to unauthorised access to this vehicle. Lexus will not be held liable for any material loss, damage or accidents while this vehicle is unlocked. The user assumes all risks and liability from unlocking this vehicle.

Depending on the connected car device your Lexus vehicle is equipped with, you may be able to remotely control some extended functionalities of your vehicle. You will be able to remotely control, the windows closing, the horn, the buzzer, the hazard lights, the boot, and the headlights.

Please always respect the local and national laws, which could restrict the use of these services in your area (for example: some municipalities and natural parks).

• The Lexus Charging Network may give you access to one of the largest pan-European charging networks. You will be able to search for charging stations and see details of each charging station such as real-time availability, charging speed and plug types.
• Upon subscription, you additionally can see the prices for charging, you can unlock a charging station with your App or RFID card and start a charging session. You will receive a monthly invoice for all charging sessions at the end of each month.
• We may use external partners to provide you with this service, and some personal data such as VIN (Vehicle Identification Number), User ID, Contract ID and Start Date will be transferred to our partners. The Lexus Charging Network is provided in collaboration with our technical partners and are subject to additional Terms and Conditions and Privacy Notice, accessible at https://www.lexus-charging-network.eu (Opens in new window) and https://www.lexus-charging-network.eu/web/lexus-global (Opens in new window). 
• You can choose between three different tariffs according to your charging needs.

Usage Based Insurance (UBI), Full Hybrid Insurance (FHI) and PHEV insurances are connected car insurance products offered by Lexus Insurance Services. 

Lexus Insurance Services’ connected insurances are innovative services linked to the connectivity of the car, where insurance premiums are based on real-time driving data generated by drivers.

• Usage Based Insurance gives continuous feedback on the driver’s individual driving behavior, based on 4 criteria (braking, accelerating, cornering, speeding).
• Full Hybrid Insurance is specifically tailored towards Hybrid drivers, rewarding safe driving in EV (Electric Vehicle) Mode.
• PHEV connected insurance is geared towards Plug-in hybrid vehicle (PHEV) drivers, rewarding them for making the best use of their PHEV vehicle by motivating frequent charging to maximize their electric kilometers driven. 

When registering for a connected insurance service, be mindful that UBI, FHI or PHEV insurances are distinct products from Lexus Link+. Connected insurance service subscription is only possible by a selected insurance provider, through Lexus Insurance Services intermediary, and it may be subject to specific terms and conditions, accepted at the time of subscription.

When you sign up for a UBI, FHI or PHEV contract, the necessary driving data is transmitted to the insurer, who will act as the data controller, to fulfil the contract.

By signing up for a UBI, FHI or PHEV insurance contract, the connected insurance service is linked to Lexus Link+ app. As a result, you will be able to keep track of your trips analysis, your individual driving score, or your EV share. 

The insurance score visualization feature is an independent feature that is entirely optional and can be enjoyed without the use of Lexus Link+ app or My Lexus account. You can freely opt in or out of this insurance score visualization feature, at any moment, on the Lexus Link+ app and doing so would not affect your driving score and insurance contract. 

For further information, please visit https://www.lexus.eu/buy-and-offers/insurance (Opens in new window)